About Botric AI
At Botric, we’re redefining what customer support means in the AI era.
Our AI-powered agents don’t just automate conversations; they drive satisfaction, reduce costs, and capture leads. With a hybrid AI+Human model, Botric resolves up to 80% of queries instantly, delivering an always-on support experience that’s scalable, customizable, and deeply human-centered.
From real-time chat and voice agents to intelligent ticketing and content automation, Botric brings every support channel into a single AI-first platform.
We’re not just building AI tools, we’re building the future of how companies connect with their customers.
Meet our team
We’re fortunate to have the best founding team, passionate about building an AI platform
that understands people and makes support feel personal.
Ved Prakash
CEO
Scaling SaaS, Web3, and AI startups with 10+ years of tech leadership experience. Former CTO at NexBloc (Acquired)
Ashish Shetty
CTO
Expert in SaaS infrastructure, ML/NLP, and conversational AI with deep go-to-market product expertise.
Lawrence Rufrano
Advisor
Former DTCC CEO, capital markets expert, and strategic advisor to fintech, AI, and corporate finance.
Gregory Nguyen
Advisor
Investor across semiconductors, fintech, medical, and AI. Bitcoin advocate, founder of StackdGold, and precious metals expert.
Our story
2025Q2
We launched the first production-ready version of Botric with core AI agents. Within weeks, over 50 teams showed interest, with 15 becoming paying customers, and early usage proved that we were solving a real problem.2025 Q1
With a clear mission, we started development of Botric AI, backed by strong market research and real-world feedback to design an AI-first, human-centered support platform.2024 Q4
After working with startups and support teams, we noticed a common frustration everywhere: chatbots often felt robotic, and human support couldn’t keep up. Something better had to exist.
Where to find us.
