by Botric | Jul 2, 2025 | Technology
Building exceptional and prompt customer support increases the overall customer experience, which becomes the main differentiating factor between you (as an established brand) and your competitors. On top of that, research conducted by HubSpot reveals that 68% of...
by Botric | Jul 2, 2025 | Technology
From 5-day shipping to 10-minute deliveries, the ecommerce and retail market has come a long way with its focus on faster deliveries. However, this relentless pace has created a parallel demand for equally fast customer support while managing operational costs,...
by Botric | Jul 2, 2025 | Technology
The SaaS model was born out of the necessity to make core software solutions more affordable and accessible to businesses. Its flexible payment model made SaaS businesses popular due to the complete freedom it gives companies to switch providers or temporarily opt for...
