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AI Precision & Human Empathy in One Support Platform
Unite AI agents and your support team under a single roof, providing personalized, always-on service that drives satisfaction, retention, and business success.
Key Features
Experience the next generation of AI customer support with our powerful
features designed to enhance engagement and reduce costs.
Omnichannel AI Agents
Provide seamless, unified customer support across chat, voice calls, tickets, and content without ever losing context.
Human Handoff & Collaboration
Effortlessly hand over challenging interactions from AI to human representatives while retaining chat history and context to guarantee smooth resolutions.
Memory Layer & Customer Profiles
Botric remembers past conversations, preferences, and behavioral patterns, delivering personalized yet consistent experiences across all touchpoints, without requiring users to repeat themselves.
White-label & API-first
Customize Botric fully to your brand identity, and integrate effortlessly into existing platforms via APIs and SDKs.
Self-Learning AI
Botric continuously learns and adapts from each interaction, enhancing response accuracy and customer satisfaction over time.
Analytics & Insights
Gain actionable customer insights to inform decisions, optimize support workflows, and accelerate growth.
Explore Our Agents
Meet the AI-powered team transforming your customer support—available 24/7, intelligent, and always ready to assist.
Chat Agent
Aja, Botric’s intelligent Chat Agent, delivers personalized 24/7 chat support while maintaining detailed conversation history and user preferences, enabling natural, flowing dialogues that efficiently address user concerns and strengthen customer loyalty.
Content Agent
Botric’s Content Agent audits and improves your support content, helping your team close knowledge gaps and resolve customer issues faster. By enhancing help articles, FAQs, and guides, it equips your team with the best resources for faster, better customer support.
Voice Agent
Botric’s Voice Agent uses advanced AI to provide human-like voice support in real time. It understands complex conversations, preserves full context, and seamlessly transitions to human agents when needed. The result is an authentic, natural support experience that balances AI efficiency with human empathy at scale.
Switch Without the Double Cost
Switching platforms is tough, especially with a locked contract. That’s why we’re offering Botric free for the
remainder of your contract, so you can transition without double costs. Let’s chat about how AI-powered
automation can streamline your support!
How Botric Works
Our AI-powered platform streamlines your customer support
workflow in four simple steps.
AI First Contact
Customer inquiry is received and analyzed by our AI system to determine intent and priority.
Smart Processing
Advanced algorithms process the request and determine the most efficient resolution path.
Automated Resolution
Data agents handle common queries automatically while complex cases are routed to call agent or human support.
Continuous Learning
System learns from each interaction to improve future responses and customer satisfaction.
Why We Are Different
Deliver intelligent, context-aware support with AI agents that enhance
customer experience , and empower your team to do more.
Engineered for Defensibility
Botric isn’t just another chatbot powered by standard AI models, we’ve developed proprietary technology layers deeply integrated for superior performance and scalability.
Semantic Understanding
Our custom-built semantic chunking engine accurately interprets user intent, delivering precise, meaningful responses that generic chatbots simply can’t match.
Unified Multichannel Context
We preserve conversation context seamlessly across chat, voice, content, and tickets, enabling continuous, coherent interactions that feel truly personalized.
Built for Enterprise Scale
Fully Customizable and Brandable
With white-label and API-first architecture, Botric integrates seamlessly into your existing systems, reflecting your unique brand identity at every touchpoint.
White Label Solution
During your consultation, our experts will understand your requirements
and demonstrate how Botric can be customized to improve your visitor engagement.
Schedule a Demo
Speak with a Specialist
Connect with our experts to tailor Botric to your specific business needs/requirements.
Get Your White Label Version
Get personalized solutions and start improving your customer engagement.
Partners & Incubation Support
Experience how our AI agents work together to provide comprehensive support.
Frequently Asked Questions
Here are answer to some common questions
What makes BotricAI different from other support solutions?
BotricAI combines advanced AI agents (chat, call, ticket, content) with seamless human escalation, resolving up to 80% of routine inquiries instantly while ensuring empathy and nuance for complex issues. Our white-label, API-first architecture also allows full customization and integration with your existing tech stack.
How quickly can we get BotricAI up and running?
You can onboard in within 5 minutes with our no-code setup. Simply connect your knowledge base, configure basic flows via our dashboard, and train the AI on your support policies.
How does the human escalation process work?
When the AI layer detects ambiguity or a high-complexity issue, it seamlessly hands off the conversation along with full context and history to a human agent. Agents see the AI’s intent analysis and recommended responses in real time, so they can resolve tickets faster and with greater customer satisfaction.
How secure is customer data and compliance?
BotricAI is built on SOC‐2 compliant infrastructure, with end-to-end encryption for all interactions. Role-based access controls, audit logging, and GDPR-ready data handling ensure that you stay compliant with industry standards and protect your customers’ privacy.
What analytics and reporting capabilities are included?
You’ll get a unified dashboard showing real-time metrics like automation rate, average handle time, customer sentiment, and escalation triggers. Custom report builders let you slice data by agent, channel, or topic, and export CSV/PDF for deeper analysis or executive summaries.
What Our Clients Say
Don’t just take our word for it.
Here’s what our clients have to say about working with us.
“Botric has made managing our support much easier by quickly handling customer questions and freeing up our team. It helps us respond faster and provide better service to everyone who reaches out.”
Jason Turner Founder, Digibution Network
“From day one, Botric has been an essential platform for managing our support autonomously. It’s helped us handle customer requests smoothly and freed up our team to focus on delivering better service every day.”
Thuto Michael Lentsoane Head of Investments Unit, Stealth Mode
“Botric is killing it in the customer support industry. Its agents collaborate seamlessly with the support team, instantly resolving user inquiries and helping businesses scale efficiently during busy periods.”
Tom WhitehillSoftware Engineer, Whitehill Software
Ready to Transform Your
Customer Support?
Empower your team with AI-powered agents that work alongside humans-delivering context-aware, 24/7 support without ever replacing them.
Meet Aja, Your AI Assistant
Aja seamlessly blends AI efficiency with human empathy, ensuring every
consumer conversation feels natural and personal.